F.A.Q.s - DivasWigs.com

Lace front wigs are manufactured with a thin lace that extends from ear to ear across the hairline.
Lace front wigs are made similar to a regular ladies wig along the back and sides of the unit.
When you receive the unit the lace will be really long in the front, you will cut the lace along the front of the unit. The goal here is to create a new hairline. You will not cut all of the lace, as you will apply adhesive to the lace/your new hairline.
Once the unit is applied, you will have on a full hair wig - but the front of the hair wig will not be like a regular wig. The wig will appear that it is growing directly from your head.

What is a Full Lace Wig?

Full lace wigs are manufactured with a cap, and a thin lace sewn on top of the cap. Individual hairs are then sewn into the thin lace.
Full lace wigs will have lace all around the unit, and require the lace to be cut all around the unit. You will be cutting a hairline around your entire head. By doing so, once done you can wear your hair anyway you like, ponytails, up-dos etc. Think about it. With the wig, you have just cut yourself a new hairline around your entire head.
Once the unit is applied, you will have on a full hair wig - but the front, back, and sides of the hair wig will not be like a regular wig. The wig will appear that all of the hair is growing directly from your head.

What is the difference between a lace front wig and a full lace wig?

A lace front wig is not with lace around the back, so you cannot wear it in a high ponytail with back. A full lace wig is with lace all around available for being worn in a high ponytail, which will give a more natural looking than lace front wigs.

What are Bleached Knots?

Bleached knots is a chemical process to make the wig look more natural by bleaching the black hair knot crochetted to the lace cap to a lighter one, similar to our own scalp color . One con of bleached knots process is that it would cause hair damage and shedding due to chemical is used during bleached knots process. So we highly suggest you to bleach knots just around the perimeter . At the same time, you could use the foundation or concealer of your skin tone to lighten the knots on full cap tp get the same natural look.

What does Density refer to?

Density refers to how thin or thick your hair is. The standard and common choice is 100% with medium density.

How long can I expect the wig to last?

The life of your wig will depend on your use and care of it. If handled properly, it should last you 6 months to a year and even longer depending on your handling and use.

Do the wigs come with the cut like the picture?

No. You can choose your cut style when placing orders on website. If you want the same cut style as the pictures on our website, you should leave a message to notify us when placing your order.

What is a Preplucked Hairline and Widow's Peak?

A preplucked hairline is a natural hairline with right amount of hair along the hairline area which looks like the human hair wig is growing from the scalp. Usually a human hair wig without plucked hairline is always dense and thick at the hairline area . There is a lot of work to be done if you want to get a more natural look after you receive the human hair wig , but with the preplucked hairline, the hair along the hairline area are already plucked before shipping which gives it a more natural look .

A Widow's peak is M-shaped hairline or Pointed Hairline. If your front hairlines make the shape of M or come down in point above forehead , you could get your human hair wig customized to a Widow's Peak for a more natural look.

Will the hairline on the lace wig have a natural look?

Yes, when you wear the lace wigs correctly according to our user guide, the hairline will have a natural look, just similar as your own hair growing from your scalp. For customer order, we recommend you to have baby hairs around the front and perimeter of the wig and make the hairline with more natural looking.
Click here to review more photos of hairline

Do you charge extra for Baby Hair? Does the wig come with Baby Hair?

Our inventory wigs all have baby hair around the perimeter. It is free of charge. Also, you can select to add baby hair around front only, back only, all around the perimeter or no baby hair of custom wigs. Most people choose to add baby hair all around the perimeter which makes the lace wig have a more natural looking.
Click here to review more photos of baby hair

Who makes the wigs?

Our professional hair stylists design the lace wigs, who are with over 10 years experience.

How to tell difference between human remy hair and synthetic hair?

All of our products are made of human remy hair!
If you do want to double check the material after receive the unit, here are 2 simple methods to help you tell the difference between remy human hair and synthetic fiber wig:
1. You can cut a single short hair and burn it. Human hair smells the same as your own hair when burning because it has protein inside. While synthetic fiber doesn't smell the same way.
2. You can take the wig to any professional in salon, he will tell you it's human hair without doubt.
BTW, hair extensions are in the same situation.

Available hair colors and hair length for stock wigs and custom wigs

For stock wigs:
Available hair colors: #1 #1B #2 #3 #4
Available hair length: 14" 16" 18" 20" 22" (short hair style should be the exception)
For custom wigs:
Available hair colors: all the colors showed on hair color chart
Available hair length: all the hair lengths from 8" to 26" (short hair style should be the exception)
BTW, highlight and mixed color are only available in custom wigs.
Click here to see the hair color chart: help/help-2.html
If you need other hair colors or hair length, you may want to choose a custom wig.

Can I recolor or restyle the wig?

colour tip:
The lace wig is made of 100% human hair. If you are experience in coloring this type of hair, you can do this on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However you can dye the virgin remy hair as this lace is free of any damage to the cuticles when dying.
Style tip:
For wavy or curly hairs, these lace wigs have been already processed by a perm for wave or curl. So, it is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing.
For straight hairs, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy.Can I recolor or restyle the wig

More detailed info about bangs and baby hairs

Baby Hairs info:
For stock wigs:
The baby hair is along the perimeter to give the effect of a naturally growing hairline.

For custom wigs:
You have 4 options for the location of the baby hair.
A All around perimeter
B Back only
C Front only
D No baby hair
BTW, the default style of our baby hair is straight!
Bangs info:
Some special styles of our lace wigs come with the bang which we have cut for you and you needn`t cut by yourself.
If you choose our stock wig, the default density is 100%, after cutting the bang, the front part and the crown will be a little thin. If you like a full bang with a medium hair density, you may want to choose a custom wig, then leave a message to us when place the order that you want your bang and the crown as full of 100% hair density. This is our sincere recommendation.

Does the straight hair wave up when being wet?

If it is silky straight, our answer is "Yes, it does". But after it is dry, the silky straight style will be back. The Yaki Perm Straight and Light Yaki textures do not wave up when wet.

What is Yaki Texture and what is the difference between Yaki and Silky?

Yaki texture is process we do to your wig that adds a micro kink to the hair strands to mimic Africa-American people relaxed hair.
The silky straight hair texture is the natural state of the Indian Hair as it comes from the donor. It is look like the wig of white people. If you are Caucasian,we recommend you choose silky texture.
See the Hair Texture Chart - Click Here

What is virgin remy hair?

Virgin hair is 100% natural and not under process which may cause any damage to the cuticle. We make the virgin remy hair run in one direction with natural look and avoid of tangling. Our virgin hair is all remy, which is soft, natural looking and long-life used. We trust that our virgin remy hair will satisfy you.

what's the difference among Chinese, Indian and Brazilian hair?

Similarities Each texture can be processed in wavy, straight or curly.
A co-wash is recommended on all types of hair. Differences Brazilian Hair - It comes from the pacific of Brazil and its derived in different lengths and natural colors. This hair is silkier and shinier in texture than Indian Hair. This hair has a shiny appearance and feel. The Straight textures are not bone straight but tends to have some light waves in it. This hair holds curls very well and tends to hold curls longer than the Indian Hair.This type of hair is usually soft and smooth. Texture may vary from natural straight to natural full bouncy body wave. The use of this type of hair is popular in most West-African countries. Brazilian hair is good for all hairstyles. It holds curls beautifully.
Indian Hair - This is 100% Indian virgin human hair and it comes from the Indian Race.Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy. The hair holds curls very well but they do loosen slightly. It is very soft and lustrous, and thinner than Chinese hair. The natural straight hair texture can wave up when wet. Great for all textures (yaki or silky), specially for natural wave and natural straight.
Chinese Hair- Should be chosen if you want a very straight wig that is naturally shiny and doesn’t hold curls.

Cap size

Head Measurement	LARGE		AVERAGE		PETITE
Head Measurement	inch	cm	inch	cm	inch	cm
Circumference	22.75	57.8	22.25	56.5	21.75	55.2
Front to Nape	14.5	36.8	14.5	36.8	14	35.6
Ear to Ear across forehead	12.5	31.8	12.5	31.8	12	30.5
Ear to Ear over top	13	33	12.75	32.4	12.5	31.8
Temple to Temple round back	15.5	39.4	15	38.1	14.5	36.8
Nape of Neck	6	15.2	5.5	14	5	12.7

What is a Silk Top ?

There is a layer lace which is made of silk fabric on the top front of the cap. When the hair is knotted, it will be concealed between the layers. It's hard to notice the knots it will give you the nice feeling that it seems like the hair is actually growing out of your scalp,the knots are 100% invisible.
You wont find any other ventilation technique that creates a more flawless appearance than hidden knots on a silk top.no bleach konts at all.

Important things to know about Silk top lace wigs before you make a purchase
1. The Silk top material is approximately 5 by 5 inch of silk material on the crown area. The silk material does not cover the entire wig.
2. The Silk top material begins approximately 1/2 to 1 centimeter away from the hairline as shown in the picture. This means, there is 1/2 to 1 centimeter of Swiss lace before the silk top begins.

Lace Cap Types

We have three styles of caps:
cap-1A. Full Lace Cap with Stretch in Crown
cap-1B. Full Lace Cap with ear to ear Stretch
cap-3. Glueless Lace Cap
Lace Front Cap

To view photos of the different cap styles - Click Here

What is the difference between Full Lace Cap with Stretch and Full Lace Cap without Stretch?

These two caps are with lace all around the perimeter and available for you to wear your hair in updos and high ponytails. When the caps are glued down, the wig will have a natural hairline all around the perimeter. The unit can be parted anywhere as you wish.
Full lace cap with stretch will be helpful for adjustment on your head size.
Full lace cap with ear to ear stretch can be adjusted in Circumference.
Full lace cap with stretch in crown can be adjusted in crown.
Full lace cap without stretch does not have stretch and can be worn by women without hair or with scarce hair.

What is the difference between Swiss lace & French lace?

Swiss lace is finer and softer than French lace. Swiss lace is with better and natural looking to match the skin. French lace is a bit thicker and more durable for use. Both two types of laces can be dyed to match different skins.

Lace Color Chart

To view photos of the lace color - Click Here

What color lace is best suited to my skin tone?

You want to match the lace color with your scalp complexion not your skin tone. This is because when you part the unit, you want it to appear as your natural scalp color. So to check your scalp color part your hair and look at the color of your scalp to determine your lace color.
Follow These Guidelines - Lace Choice Color:
Transparent: For White, Off White or Cream scalp tones.
Ie. Liv Tyler, Jessica Simpson, Jenna Jameson, Charlize Theron etc.
Brown: For Light Beige or Beige scalp tones.
Ie: Ciara, Eva Mendez, Eva Longoria
Light Brown: For Light Brown scalp tones.
Ie. Tyra Banks, Beyonce, Alica Keys, Rihanna
Dark Brown: For Dark Brown scalp tones.
Ie. Naomi Campbell, Serena Williams, Kelly Rowland

Hair Color Chart

Click here to view our hair color chart for help on choosing hair color

Can I color the hair?

The lace wig is made of 100% human hair. If you are experience in coloring this type of hair, you can do styling on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However you can dye the virgin remy hair as this lace is free of any damage to the cuticles when dying.

Can I do highlights on my wig by myself?

We suggest you to find someone who is experience in dying Indian Remy hair and let her to do the highlights for you. You can look for help from a stylist with experience on lace wigs and Indian Remy hair.

How to take your measurements?

In order to buy the lace wigs which can perfectly fit you, you should take your measurements carefully. Before you start pin hair as flat and as tight as possible before taking the measurements. This will eliminate bulges that distort head contours.
1. Circumference: Measure all around the head. Position tape measure so its edge follows the hair line around the head and nape of the neck.
2. Front to Nape: Measure from hairline at center of forehead straight back over crown to center of hairline at nape of neck.
3. Ear to Ear across forehead: At front of ear, measure from hairline at base of sideburn, up across the hair line along forehead to same point in front of other ear.
4. Ear to Ear over top: Measure from hairline directly above the ear across top of head to the hairline directly above the other ear.
5. Temple to Temple round back: From temple to temple across the back of head.
6. Nape of Neck: Measure the width of hairline across the nape of the neck.

How to measure the length of the wigs?

The hair length should be from the head top to the hair bottom as the hair is straight. the curl and wavy wig is process from straight wig, so in the same length, curl and wavy wig will be shorter by 1"-2" (it depends on how deep the curl is) than straight wig.
Click here to view how to measure the length

Will my wig fall off when the wind blowing?

No, when attached with glue or tape the wig will be very secure.

Will the glues and tapes cause damage to my skin?

We suggest you to do a skin test before use if you are with sensitive skin. Most people are all right with the glues and tapes. However, if you have sensitive skin, we advise you to start with the Spirit Gum or Hollisters Medical Adhesive.

Is the wig supplied with glue and other accessories?

No. The wig is not supplied with free and other accessories, only user instructions in the package.

What kind of glue can I use if I'm with sensitive skin?

If you are with sensitive skin, we advise you to start from the Spirit Gum or Hollisters Medical Adhesive, which can be bought on the internet. We suggest you to do a skin test before use if you are with sensitive skin. Most people are all right with the glues and tapes.

Who are suitable for these wigs?

These wigs are suitable for everyone including young and old people, also adults, teenagers and children. Also they are available for cancer patients, alopecia patients and any patients with hair loss caused by chemotherapy or scalp disease.

Can I wear this wig if my head is full of hair?

Yes, you can also wear the hair after braiding your own hair in small cornrows by beehive or straight back. Also you can wrap your hair back simply.

Can I wear this wig if my head is with no hair absolutely?

Yes. These wigs are perfect choice for women with hair loss caused by cancer, alopecia and so on. Many women will renew their confidence when wearing full lace wig.

Do I have to wear a wig cap with the wig?

No, you do not need to use any wig caps under the wig. You can easily part your own hair at the same point as your wig before wearing the unit, which will strengthen your parting on the wig while use.

Can I attach the wig by myself without any help in the salon?

If you are new with the lace wig, we suggest you to seek help from experienced stylist in salon for attachment. However, we have included the instruction how to attach the wig easily, and you can attach the wig by yourself following our instruction.

What is a wig grip and why you need wig grip when installing the wig?

Wig Grip is an wig accessory to keep your wig from sliding and in place without any glue, gel or elastic band. Length: 21.45” Width: 2.2” Weight:16g
* Simple and it works. Wig Grip secures your wig without any glue, gel or elastic band to keep the wig from sliding and in place.
* It helps to save your edges. Adjustable design eliminates irritation and headaches from traditional wig fasteners, prevents bald spots.
* Breathable material gives you a cool wear, avoid muggy.
* Bulk free, smooth design allows for a seamless, more comfortable to wear
* Adjustable and one size fits all.

SHOP WIG GRIP NOW

Can I do hot curling or flat ironing on the wavy or curly hairs?

No. For wavy or curly hairs, these lace wigs have been already processed by a perm for wave or curl. So, it is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing. For straight, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy.

Why do straightening wavy/curly hair cause damage to your wig produced by human hair?

You may use the perm to straightening your wavy or curly hair for long-lasting, however, heating on perm might cause damage to your hair.

Can I perm the wig?

Our lace wig is made by 100% human hair and available for any styling like your own hair. You can choose to perm the wig as you wish. However, we cannot give any suggestions how you can perm the wig. You shall choose the procedure you learned to style the hair.

Can I use blow dryer to dry my hair after washing?

No, we do recommend you to let your hair dry naturally, since blow dryer may cause damage to your hair.

Can I shower or swim with lace wig on?

Yes, you definitely can. Well! You had better put waterproof adhesive or tape on your lace cap when you swim. It is recommended you to wash it after you swim with it. Anyway, you can exercise in your wig.

How can I care on our hair after swimming?

You can wear your lace wig when swimming. However, your hair may be damaged by chlorine and salt water and these damages cannot be repaired. So, it is suggested not to make your expensive lace wig touched with chlorine or salt water. If you suggest to do this, you should make sure that the hair will be washed and deep conditioned once after your swimming.

Is the wig available for being parted as I wish?

Yes, all our lace wigs can be parted anywhere, this is free styled. Our wigs are all freestyle.

Can I wear my lace wig in a high ponytail?

Yes, you can wear your wig in a high ponytail once you apply around your full perimeter with adhesives. You will need a cap construction that is made with lace around the perimeter.

How do I pay for the extra cost?

First, open the page of extra cost, in which you will find the set price is $1.
Then type in the character of the extra cost you need to pay into the box beside add to cart. For instance, if you want to pay $20 for extra cost, all you need to do is just to put 20 into the box beside add to cart, then click on add to shopping cart to submit

How To Use Discount Coupon?

First, you need to know your 'coupon code'.

Then, follow our guide to use your coupon when you are ready to check out.

Go to 'shopping cart page' and press 'check out' button to start processing of checkout.

And at the second step of the checkout process, copy your coupon code and paste it in the blank of "Discount Coupon" area. And then scroll down the page, choose payment options then press 'continue' button.

Press 'confirm the order' button, to complete.

How do you deliver the lace wigs and how long time can I receive the wigs after placing orders to you?

Delivery

All items in Divaswigs.com are FREE SHIPPING WORLDWIDE.

Delivery

We share a strategic cooperation relationship with the world's largest express company UPS. Most of our package is delivered by UPS, and then are DHL, FedEx. (ALL ARE FREE SHIPPING).

Processing time: 25-30 working days for normal custom wigs(Silk Top wigs need 5 more days to finish)

15-20 working days for rush custom wigs(Silk Top wigs need 5 more days to finish)

5 working days for stock straight wigs

7 working days for stock wavy & curly wigs

4 working days for clip in hair extensions

Shipping time: 2-3 working days

Total delivery time: 27-33 working days for normal custom wigs

17-23 working days for rush custom wigs

7-8 working days for stock straight wigs

9-10 working days for stock wavy & curly wigs

6-8 working days for clip in hair extensions

Tracking

Once your order is shipped out, you will receive an email about the tracking number.

Please allow 24 hours for the tracking information to show.

You can track the package on the following website accordingly

Ups

United States
UPS Service in United States
Customer Service: 1-800-PICK-UPS (742-5877)
International Export/Import Services:1-800-782-7892

clike to check your delivering: http://www.ups.com/content/us/en/index.jsx

Canada
Domestic Services within Canada
English Tel.: 1-800-PICK-UPS (1-800-742-5877)
French Tel.: 1-800-PICK-UPS (1-800-742-5877)
Chinese Tel.: 1-800-233-8133

clike to check your delivering: http://www.ups.com/content/ca/en/index.jsx

United Kingdom
UPS in UK
Customer Service: 08457-877-877
Opening Hours:
Monday - Friday: 08:00 - 20:00
Saturday: 08:00 - 14:00

clike to check your delivering: http://www.ups.com/content/gb/en/index.jsx

Australia:
UPS in Australia
Tel.: 0810-006630

clike to check your delivering: http://www.ups.com/content/at/en/index.jsx

FedEx http://www.fedex.com/

DHL http://www.dhl.com/

Will I be notified when my order is shipped?

When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number will be attached in the email. Then you can check the status of shipment.

Can I change the shipping address when I ordered?

If you want to change your shipping address, you should send email to tell us in time, the limited time as blow:
in stock wigs: in 24 hours
custom wigs: in 15 days
If you don't tell us in the time frame ,we will ship your order to your initial shipping address, if you can not receive it we are not responsible for it.

Can orders be delivered to a P.O. Box or APO/FPO address?

We can not deliver orders to P.O. Box or APO/FPO address.

Can I place a rush order?

Yes, you can. However, this is only available for custom orders and extra charge shall be paid for the rush orders. Normal production time is 25-30 working days and rush order is 15-20 working days.

How shall I prevent the lace wig from tangling?

You may choose a satin pillowcase for night sleep in order to avoid friction. Cotton pillowcases with fibers rub against your hair, oppositely, satin pillowcases let the hair slip freely. Also for cheaper cost, you can place a satin petticoat or nightie over your cotton pillows. However, the effects will be also obviously different. Do not wear any barrettes or clips on your hair overnight as these accessories will be difficult to remove after one night. Also during washing hair, tangles may be also created due to scrubbing the hair. Before showering, you need to detangle the hair and apply Silicon Mix Revitalizing Shampoo on your scalp. If you rinse the Silicon Mix Revitalizing Shampoo onto the hair enough, there is no need to scrub the hair, and by this, the hair will be cleaned well. Later, you shall comb through your hair with a wide-toothed comb and make the conditioner rinse onto your hair. By this way, you do not need to take detangling on wet hair. Let the hair dry naturally instead of rubbing it by a towel.
Keep Your Hair Tied Up: Loose hair easily get tangled and damaged due to rubbing with your clothes and being caught by straps of handbags. The most proper to protect hair from tangling is to make braids. You may practice braiding your hair during the night. When you have been already with the skill for braids, you can wear braids in various types during the day.
Meanwhile, buns are also way for protection of hair from tangles. By this method, we can keep short hair out of harmfulness.
Removing Knots From Hair: Bobble-tipped brushes might cause damage to your hair and can not remove any knots as you suppose. You shall use your fingers or a wide-toothed comb to detangle the hair starting from the bottom several inches to up towards. You can begin with the bottom of a knot and remove it out, instead of pulling it widely. After detangling, you shall take a boar bristle brush for polishing and protecting your hair from damage.

How can I avoid my hair from shedding?

Here are some tips helpful on prevention of shedding hair overfull.
It is all right for light shedding, but if the hair shedding on your full lace wig is more than our natural hair, this will be abnormal.
Be sure NOT TO apply any products including alcohol onto the hair of your full lace wig, such as some kinds of hair spray, because these improper products will lead to damage the hair and hair shedding will be found easily.
You may braid up the hair of your full lace wig or tie it in a ponytail before going to sleep so as to avoid any tangles. You'd better to use a scarf on your head or a hair bonnet when sleeping, which will reduce less breaking and shedding of the hair for your full lace wig.
Remember that chlorine and salt water may cause damage to the hair of full lace wig, so you need to wear a swim cap during swimming or wash the full lace wig after swimming to avoid chlorine and salt water left on the hair of your wig. After washing, use TDi Knot & Tape Tab Sealer to seal the knots onto the inside of your lace wig cap again in order to firm the knots on each hair tile for protection from shedding

What are hair extensions?

hair extensions are hair that is attached to your own hair to give you the appearance and feel of longer hair. Hair extension can be made from synthetic hair or from real human hair.

What types of hair extension are there?

There are many different types of hair extension, including:
1. weaving - a process in which you create tracks on the individuals head and sew the hair extensions on. This method is the most widely used in adding hair extensions.
2. Braiding - a process in which you add hair extensions by braiding them in. There are many types of braiding techniques such as cornrow but they vary from one beautician to another.
3. Fusion - a process in which the extended hair is attached directly to your own hair by a heated glue stick. In this method, an acrylic glue stick is placed inside a glue gun that heats and melts the glue. The hair extension and the glue are then attached directly onto the individual's hair.
   Bonding - A simple method of extending hair. A bonding glue is brushed or applied onto the extension hair and then applied to the root of the real hair. This is more of a temporary method of extending hair.
   U - Tip - a process in which a "U" shaped spot of glue is already on the tip of the hair ready to be attached by using the hair extension iron.
   I - Tip - a process in which an "I" shaped spot of glue is already on the tip of the hair ready to be attached by using the hair extension iron or with a Ring. With the Ring, there's no heat applied to the hair.
   Ring - X - one of the new processes in which the metal ring is already on the hair ready to attach using the Ring - Xer. It is very easy to apply and can be re-used.

What is weaving?

Hair for weaving is manufactured with and without the weft. Wefted hair extensions are held together with a band of fine threads. Wefted hair comes in two types: machine wefted and hand-tied.

Due to the high cost of handmade products most extension hair is machine wefted in fine, medium or heavy wefts. Medium wefts are used for the majority of wefted hair extensions. Hand-tied wefted hair is more expensive but is often preferred due to its light weight - hand-tied hair is also more resistant to shedding.

What is a weft?

A weft is strands of hair that have been sewn on by machine or hand-tied along one edge to create a line of hair. The hand-tied hair is a much smaller and thinner weft than the machine weft. Hand-tied hair is also more secure because the weft has been individually made by hand, which means less shedding. Also, since the weft is less bulky it makes it flatter and less visible to give a more natural look.

Hand-tied VS Machine Weft

The hand-tied hair is a much smaller and thinner weft than the regular machine wefted hair. These wefts are handmade so the hair is more secure and allows longer wear per track than the regular machine wefts, and it dramatically reduces shedding too! The hand-tied weft also reduces the bulkiness of the track when it is weaved on, this allows the hair to flow much more freely and provide a lot more body.

Weaving type

Hair without a weft is called BULK. Bulk hair is loose and is used primarily for strand bonding and braiding.

About Braiding

Cornrow track extensions - cornrow tracking is the oldest and most widely used weaving technique. The technique is the same as with tracking only cornrow braids are used instead of weaving cord to form the tracks.

Invisible Braiding (also called Tree Braiding) is a popular cornrow technique which allows weaved hair to be put in without threads or glues. Weaved hair is braided in with the client's hair in cornrowed braid layers, close to the scalp. As the braid goes in place, the weaved hair is separated from the natural hair in small sections and pulled away from the braid in a close pattern. The natural hair ends up fully braided and serves as a support for the weaved hair.

Invisible braids are a great choice for anyone wanting to give their natural hair a break from chemicals. Invisible braids also go in fast but do not last as long as more traditional braids. This particular type of braid will therefore need to be redone more frequently, for this reason we recommend that synthetic hair be used invisible braiding.

About Pre-glued Hair

This type of hair has an adhesive on each strand section and is easily applied. The strands are made with precise amounts of hair to provide the best coverage with the minimum of bulk. Since the hair adhesive is already applied, less time is needed to apply the hair and the pieces are more evenly distributed for greater flexibility and a natural flow.

IMPORTANT: All hair bonding products are considered professional products and require some level of skill to be used properly.

Who can wear the hair extensions?

Women and men of all races can wear hair extensions. Hair extensions have traditionally been worn by African-Amercians but more and more people from all ethnic backgrounds are using them as an alternative hair fashion. The number of people wearing hair extensions and feeling much better about themselves is growing all the time, you can also create highlights without coloring your own hair. Many individuals and hair stylists are using hair extensions to blend with their own hair to create highlights without dying and risking damage to it.

Can I apply my own hair extension?

Some hair extensions can only be applied by skilled salon beauticians but there are some hair extensions that can be applied at home.

Do they look the same as real hair?

Good quality hair extensions can not only look just like real hair but they can feel the same way too.

Why Wear Hair Extensions?

There are many reason why people wear hair extensions. It may be that you can only grow short hair and wish for longer hair. This has often been common with people with afro-curls but many now many more people are wearing hair extensions to either give them a new look, or to wear on a special occasion like a wedding. Hair extensions are also worn by people who have lost hair because of a medical condition or premature baldness.

Are they difficult to maintain?

Some hair extensions require maintenance to keep them looking their best, just as real hair does but most hair extensions can be slept in, washed and cared for just like your own hair. You can also cut and style hair extensions to fit your own look.

What type of hair is used for hair extensions?

Hair extensions can be synthetic, natural or a combination of both. The best quality hair is human hair that comes from Asia where females have long, healthy, and strong hair. The best quality hair used for hair extensions also has to be virgin hair. Virgin hair is hair that has never been tainted by chemicals such as dyes or perm solutions.

Is someone else´s hair hygienic to use?

Raw hair is just hair that is taken from somebodies head. This should never be used for hair extensions for hygiene reasons. Hair used for extensions has been cleaned and sanitized so is perfectly hygienic.

Can I swim with hair extensions?

Yes, with many hair extensions you can, you should wear a swimming cap though as chlorine and salt water can dry hair out, but as long as you wash wash the hair thoroughly with moisturizing shampoo and a balsam conditione after swimming it shouldn't hurt too much.

Can I use a blow dryer, straightener or tongs on my extensions?

Human hair products can be styled just like your own hair. But just as too much heating can dry out your own hair; the same is true with extensions. Some synthetic hair extensions can also be heated but often only with low heat tools.

Can hair extensions damage my own hair?

No, not as long as it is done properly by a professional and the hair is properly cared for afterwards.

Can I re-use extension hair?

Some hair extensions can be reused but it often depends on how the hair is taken care of, Some high quality hair extensions may be re-used if only the hair care instructions are followed.

How are hair extensions made?

Hair extensions are held together with a band of fine threads, these are called wefts. Wefted hair comes can be machine or hand-tied. Hand-tied wefted hair is much better than machine wefted hair as it is smaller and thinner and more secure. Also, since the weft is less bulky it gives a more natural look.

Bulk hair

Bulk hair is extension hair without a weft. Bulk hair is loose therefore has to be weaved, bonded or braided.

How much hair is needed?

Normally 1/2 Ib (quarter of a kilo) of hair is required for a full head weave. Some people may require more others less. For just the back or the top of the head, 1/4lb (125 grammes) which is a bag of hair or a single bundle of hair.

How can I tell quality hair extensions?

The quality of the hair and level of skill in processing affects the quality a lot. The best hair extensions are made with only the highest quality virgin Remy hair. It should not have been placed in acid and the cuticles on the hair should have been removed. The hair should also lay in the same direction which prevents knots, tangling and matting.

How do I care for my hair extensions?

Wash the hair when you shower and make sure it is hanging loose Use a good quality shampoo and conditioner. Remember that hair extensions don't benefit from the scalp's natural oils like growing hair so make sure it is regularly conditioned.

After washing and conditioning apply a good leave-on spray conditioner to keep it fresh between washes, never use just plain water and if it gets wet in the rain apply some more and condition hair after exercise too as the salt in perspiration can be damaging.

Always pat excess water from the hair and try and let it try as naturally as possible. Avoid sleeping with wet or damp hair. If you do have to use a blow dryer, dry the hair from the ends up and use one with a diffusing tool.

Loosen the hair every morning and before you go to bed. Avoid combing tightly curled styles and shake them out instead You can use a wide tooth comb or fingers to loosen wavy hair and a comb is fine for straighter hair extensions.

Can I Colour Hair Extensions?

Most hair extensions have been processed so shouldn't be coloured as it can damage the hair. If you need to make a colour match try coloring your natural hair to match the hair piece rather than the other way round. Or you could try combining two different colours of hair extension to obtain a more natural tone.

However, if you feel you must dye the hair piece, start by depositing color from lighter to darker using non peroxide dyes. Test the colorant first with a small strand of hair.

Exchange Policy
STEPS
1.Please make sure the WIG is INTACT and the LACE has NOT been cut first, and offer the pictures to let us confirm. No exchange for wig or lace cut units!

2.Please fill in the return & exchange form(included in divaswigs brochure) to request a return for exchange within 48 hours since yoou sign for your goods. No exchange for applications after 48 hours.

3.After the exchange request has been authorized , ship the wigs and the exchange form back to the address we gave you . You should offered us the receipt or the tracking No. of the return at the same time.

TIPS
1.Custom cap size wig is not eligible for exchange.

2.You are responsible for the return shipping charge which is about $10 for U.S. customers.

3.Please allow 5-7 business days to process your exchange since the unit is delivered.

4.Any excess payment shall be refunded and deficiency shall be repaid for exchanged units.

5.15% restocking fee will be applied to the second-time exchange process.

6.No exchange for Synthetic lace front wigs,hair extensions,wig clearance.

7.We have the right to refuse to sign for the package if you send it back without our permission. All losses caused by it shall be borne by you.

Return Policy
STEPS
1.Please make sure the WIG is INTACT and the LACE has NOT been cut first, and offer the pictures to let us confirm. No return for wig or lace cut units!

2.Please fill in the return & exchange form(included in divaswigs brochure) to request a return within 48 hours since yoou sign for your goods. No return for applications after 48 hours.

3.After the return request has been authorized , ship the wigs and the exchange form back to the address we gave you . You should offered us the receipt or the tracking No. of the return at the same time.

TIPS
1.Custom cap size wig is not eligible for return.

2.$20 shipping fee for your order we ship to you at the beginning will be deducted from your payment.

3.You are responsible for the return shipping charge which is about $10 for U.S. customers.

4.Please allow 5-7 business days to process your refund since the unit is delivered.

5.No return for Synthetic lace front wigs,hair extensions,wig clearance.

6.We have the right to refuse to sign for the package if you send it back without our permission. All losses caused by it shall be borne by you.

Repair policy
STEPS
1.Contact our customer service first to let us make sure whether it can be repaired

2.After the repair request has been authorized , ship the wigs to the address we gave you. You should offered us the receipt or the tracking No. of the package at the same time.

3.Please include the message of your repair requirements in the package.

TIPS
1.The free repair policy applies to ONLY full lace wigs

2.It's one time right.

3.It's valid within THREE months since your unit is delivered.

4.The repair time is 30-36 business days

5.You are also responsible for the return shipping charge which is about $10 for U.S. customers.

6.The repairing services worths $40-$100

7.We have the right to refuse to sign for the package if you send it back without our permission. All losses caused by it shall be borne by you.

Email address for exchange/return/repair service: [email protected]

Order cancellation and change policy

For stock orders

For custom orders

Order change policy

Free of charge

The order can be freely changed within 36 hours after you placed the order.

Order cancellation policy

Free of charge

The order can be freely cancelled within 36 hours after you placed the order.

15% handling fee will be deducted off the total for the cancellation within 1

week after the unit is in processing.

30% handling fee will be deducted off the total for the cancellation after 1

week when the unit is in processing.
Please note that once the order has been shipped out , it can no longer be cancelled.

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